R12 Oracle Application FAQ
- How do I access the Oracle applications?
- Which Oracle applications will be affected by the upgrade?
- What Browsers can I use with Oracle
- Where can I find the R12 Oracle Training Materials?
- I attended Oracle training several years ago and my training manual is out of date. Where can I obtain an updated version?
- I want to print my Oracle reports. Can I use any printer in my department?
- Will the Oracle custom and standard reports change as a result of the upgrade?
- How will my Request Set be affected by these report changes?
- Can I use any printer in my department to print Oracle reports?
- Which reports can I print with my networked printer?
- Which reports can I print with my local printer?
- Why isn't my report completing
- When do I have to complete the Kronos sign-off for the biweekly payroll?
- What changes to ADI can I expect?
- Can the client version of ADI that is installed on my computer be used with Release 12?
- Why can't I create a journal entry template using Launch Journal Wizard?
- Who should I call if I have problems accessing the Oracle applications?
How do I access the Oracle applications?
The URL hasn't changed; it's http://www.rit.edu/myinfo/; it will take you to Oracle's Login screen where you you'll be asked to enter your Oracle username and password. If you will be accessing the Oracle Financial applications (Purchasing Requisitions, Journal Entry, General Ledger, and Fixed Assets) you may have to install the Java software. Click on one of the functions within your responsibility on your home page to start the download process. You will only need to download the Java the first time that you access the Oracle Financial applications.
For more information about how to access the Oracle Applications go to: http://finweb.rit.educontroller/oracle/howtoaccessoracle.html.
Which Oracle applications will be affected by the upgrade?
All of the Oracle Financial Applications are being upgraded to Release 12 including:
- Accounts Payable
- Accounts Receivable
- Fixed Assets
- General Ledger
- Human Resources
- iRecruitment
- Payroll
- Purchasing
- Student Employment
- Employee Self-Service
- Manager Self-Service
However, the biggest changes are in the General Ledger, Accounts Payable and Accounts Receivable modules. There are updated training manuals for the Navigation, Journal Entry, Reporting & Inquiry, and Purchasing modules on the Controller's Office web page.
Which browsers can I use with Oracle?
For PC users, Internet Explorer is the only supported browser. Mac users should use Safari. For more information refer to: http://finweb.rit.edu/controller/oracle/appsetupprogram.html.
Where can I find the R12 Oracle Training Materials?
The training materials for each R12 Oracle course are located on the Controller's Office web page at: http://finweb.rit.edu/controller/training/oracle12.html.
I attended Oracle training several years ago and my training manual is out of date. Where can I obtain an updated version?
The training materials for each R12 Oracle course are located on the Controller's Office web page at: http://finweb.rit.edu/controller/training/oracle12.html.
Can I use any printer in my department to print my Oracle reports?
In Release 12 Oracle has changed the format of some reports to view in PDF. These reports can be printed to your local printer using the print function within Adobe. You can print the rest of your Oracle on your networked printer; however, your printer must be connected to the RIT network and set up to print Oracle reports. See the Controller's Office web site for details: http://finweb.rit.edu/controller/oracle/networked_printers.html.
Will the Oracle custom and standard reports change as a result of the upgrade?
The R12 Oracle Report Changes chart shows which reports in R12 replace the current department statements, project statements, and detail reports.
How will my Request Set be affected by these report changes?
Prior to the month end closing, your Request Set will be updated to include the new R12 reports. The R12 Oracle Report Changes chart shows which report in R12 replaces the R11i department, project statements, and detail reports.
Can I use any printer in my department to print my Oracle reports?
In Release 12 Oracle has changed the format of some reports to view in PDF. These reports can be printed to your local printer using the print function within Adobe. You can print the rest of your Oracle on your networked printer; however, your printer must be connected to the RIT network and set up to print Oracle reports. See the Controller's Office web site for details: http://finweb.rit.edu/controller/oracle.html
Which reports can I print with my networked printer?
The R12 Oracle Report Changes chart shows if your networked printer can be used with your department, project statements, and detail reports.
Which reports can I print with my local printer?
The R12 Oracle Report Changes chart shows if your local printer can be used with your department, project statements, and detail reports.
Why isn’t my report completing?
Due to a high volume of activity as a result of Oracle being down, we’re experiencing delays in the processing of report requests. This should improve over time.
When do I have to complete the sign-off for the biweekly payroll?
Bi-weekly Payroll: Timecard edit and review must be completed by 6:00 pm Thursday, May 22nd for pay-period ending May 22nd. Supervisors will not be able to sign-off on timecards; payroll will perform the mass sign-off. Payroll processing will begin promptly at 6:00 pm. Evening and night shift supervisors are asked to contact either Kitty Stappenbeck at ext. 475-5580 or Christa Abugasea at ext. 475-2418 to discuss timer recording.
What changes to ADI can I expect?
Application Desktop Integrator, ADI, is now web based. ADI will no longer be installed on your computer. Instead Web ADI will be accessed by clicking on the "Launch Journal Wizard" function within your Journal Entry responsibility. Web ADI can still be used to create journal entry templates in Excel. It can no longer be used to publish reports to Excel. The "Program – Publish FSG Report" program can be used within your Reporting & Inquiry responsibility to publish reports to Excel.
Can the client version of ADI that is installed on my computer be used with Release 12?
No, the client version of ADI was replaced by Web ADI which can only be used to create journal entries. The client version of ADI can be removed from your computer. Please contact your System Administrator, or the ITS Help Desk at 5-HELP to uninstall ADI from your computer.
Why can’t I create a journal entry template using Launch Journal Wizard?
There may be an Internet Explorer or Excel setting that is missing. The security level for Macros in Excel should be set to Medium under Tools/Macro/Security. View the Settings Needed to View Excel Reports document for other settings.
Who should I call if I have a problem accessing the Oracle applications?
-
I forgot my Password...
Call the ITS Help Desk at ext. 475-HELP. You will be asked to provide your employee number (it's available on your pay stub). If you visit the Help Desk in the Gannett Building (7B), room 1113, you will be asked to show your RIT Employee ID. -
I don't know my User Name...
Call the ITS Help Desk at ext. 475-HELP. You will be asked to provide your employee number (it's available on your pay stub). If you visit the Help Desk in the Gannett Building (7B), room 1113, you will be asked to show your RIT Employee ID. -
I received a "Your login is invalid" message...
Restart your browser and sign on again. If you continue to receive this message contact the ITS Help Desk and ask them to check your User Name to make sure it is still active. If your User Name is active, ask the Help Desk to reset your Password. -
I received an "expired password" message...
A new screen will appear where you will be asked to change your password. Enter your old password in the first field and then select a new password and enter it in the next two fields. To save your changes click on the "Save" button and you will be taken to your home page. -
I received an Invalid User Name message...
Call or stop by the ITS Help Desk to verify your Oracle User Name. -
I am unable to log-in to my home page...
If you are having a problem that is not related to your Oracle User Name or Password, please contact the Customer Support Team at ext. 475-2237.
For Oracle User Name or Password issues contact the ITS Help Desk for assistance. Call ext. 475-HELP or visit the ITS Help Desk in the Gannett Building (7B), room 1113. -
I received a "no responsibilities found" message...
Restart your browser and sign on again. If you continue to receive this message contact the ITS Help Desk and ask them to reset your password.

